Application Analyst EPIC
Location :
Miami, FL
Job Type :
Direct
Hours :
Full Time
Required Years of Experience :
2-3
Travel :
No
Relocation :
No
Job Industry :
Healthcare - Health Services
Job Category :
Health IT, Informatics
Job Description :
This Application Analyst will be responsible to serve as the primary support contact for each application so that the systems are running smoothly and make sure all users can access the information they need safely and efficiently. They will coordinate all issues that arise during the project for their specific areas and must be very knowledgeable about the organization’s policies, procedures, and business operations.
Required Qualifications :
- Acts as the primary support contact for application’s end-users
- Identifying issues that arise in their application area as well as issues that impact other application teams and working to resolve them
- Guides and creates workflows including design, build, and testing the system
- Analyzes technical issues associated with EHR
- Identify and implement requested changes to the team
- Serves as a liaison between end users’ workflow needs and implementation staff
- Maintains regular communication with EHR representatives, as well as participating in weekly project team meetings.
- Works with EHR Representatives and Organization’s business community, and end-users to ensure the system meets the organizations business needs
- Participates in training and working with end users
- Troubleshooting problems and questions
- Holds weekly communications with team members to discuss the status of deliverables, shared issues, end-user concerns, and upcoming milestones.
- Maintains HIPAA compliance.
- EHR Certification in key business area
- Knowledge of developing strategic business plans.
- Strong ability to convey technical information to non-technical customers and good listening to translate in the other direction.
- Proven leadership capabilities including track record of creating and implementing innovative solutions to meet high-pressure organizational needs that focus on Customer Service excellence.
- Knowledge on Population Health, Community Health, and Public Health.
- Knowledge of healthcare industry, healthcare information systems, and practices.
- Other duties may be assigned.
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