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Collector II

Location : Miami, FL
Job Type : Direct
Hours : Full Time
Required Years of Experience : 2-3 related experience
Required Education : High School Graduate or equivalent
Travel : No
Relocation : No
Job Industry : Banking - Financial Services
Job Category : Banking

Job Description :

The Collector will identify delinquent accounts, locate and notify customers of delinquent status, initiate appropriate action to recover balances, and maintain all related records. 


Required Qualifications :

  • Document collection actions and status of account

  • Facilitate collections of past due invoices

  • Set up payment arrangements to bring past due accounts

  • Notifying customers of delinquent accounts to solicit payment

  • Negotiating payment arrangements with consumers on collection accounts

  • Negotiate immediate payment for past due accounts or creating payment plans

  • Call customers with past due accounts to make arrangements for payments

  • Initiating calls to delinquent customers to collect payments and settle accounts

  • Initiate all collection efforts and call customers to collect payments on past due accounts

  • Contacting customers who have delinquent accounts and making payment arrangements

  • Contacting customers with delinquent or passed due accounts and making payment arrangements

  • Make collection calls to past due accounts

  • Make collection calls to early stage delinquent accounts

  • Correct billing errors, collect past due accounts, maintain customer account information, and handle payment application and reconciliation

  • Securing payment arrangements with customers by phone and bringing delinquent accounts

  • Calling and obtaining payment for past due accounts

  • Obtain customer location to collect delinquent accounts

  • Obtain payments on credit card accounts

  • Assist in the collection of all delinquent accounts

  • Determine payment status of accounts

  • Perform all other related duties as required

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